RedCart is a powerful photo gallery and ordering system for professional photographers. You maintain complete control over the print fulfillment process to maximize profits! Stop paying third-party companies commissions on your sales and control the entire process using the lab of your choice.

Absolutely Yes! RedCart is much more than just an online proofing system. It was designed specifically for in-person sales in mind where the customer can easily select their favorites and place orders all in full screen mode while displaying your images beautifully draped over your large screen display. After your sales session is complete, flip a switch to release the gallery online to your client’s family and friends to capture additional sales.

To our knowledge, RedCart offers the most robust and flexible pricing engine when compared to other online proofing solutions for photographers. It allows you to offer a virtually unlimited combination of print sizes and finishing options to your clients without cluttering the screen.

Yes! You may create as many product groups or price groups as you like. A price group defines the products and pricing that are available within a specific gallery. You can use price groups when you want to offer different products or pricing for different types of clients (eg. Weddings, Seniors, Corporate Events…etc.)Insert content here

Yes! You can sell just about anything that you can think of: digital files, story boards, collages, frames, session fees…you name it!

No, we would never do that. You set your own pricing and make every penny. We don’t charge any transaction fees either.

Yes! RedCart supports multiple discounts on a single order and let’s you restrict discounts to specific products, specific galleries, or specific customers by email, if you like. There are many types of discounts that you can create within the RedCart system including:

1. Early Bird Discounts (eg. 1st week get 20% Off, 2nd week get 10% Off…etc)
2. Buy One get another for $X Off (or % Off)
3. Spend $X Get $Y Off (or % Off)
4. Spend $X Get Free Shipping
5. Spend $X Get Free Print Credit Worth $Y
6. Percentage off retail
7. Dollar amount off retail
8. Percentage markup from cost

Also, you can restrict the number of times discounts can be used, set minimum dollar amounts, and set expiration dates on discounts!

Yes! You can create gift certificates and assign them a dollar value in the RedCart admin screens. These gift certificates work like a store gift card or mini bank account where the client can use the code over and over again in the shopping cart until the funds in the account are used up completely. You can also set expiration dates on gift certificates so that they are invalid after a specified date.

Similar to a gift certificate, you can also create Print Credits and restrict the print credit to specific products if you like.

Yes! The Favorites section was designed as an image selection tool that allows your clients to communicate their favorites to you. It can be used to kick off the album design process or to communicate lists of favorite images for any other reason.

For smaller image lists, we recommend using the built-in Image Collection feature for store products. This allows you to easily capture a list of images from your customer for any store product.

Example: With a calendar product, you might want your customer to choose one image for each month of the year. When creating the calendar product, you would define an image collection for that product with 12 image collection items. After your customer adds the product to their cart, they will be able to easily add their image selections for that product.

You need the following:

• A domain name or sub-domain
• The Order Fulfillment Photoshop Script (optional)

The RedCart Order Fulfillment Script

RedCart comes bundled with a Photoshop script that you can use to quickly and easily fulfill orders after you receive them. The script will find the images on your hard drive, resize and crop the images to your customer’s order specifications, auto-convert to sepia or black and white using your own Photoshop actions, and will also call any other actions that you wish to call (ex. for sharpening purposes).

The Order Fulfillment script is completely optional to use; however, to use it you must have Photoshop CS3 or later. Here’s a video of the Order Fulfillment Script in action!

RedCart is compatible with ALL web sites if you’re hosting the cart with us. You simply create a DNS “A Record” to point your sub-domain (or full domain name) to our server’s ip address and you’re in business! If you’re not sure how to do this, don’t sweat it. We can easily make the DNS changes for you if you prefer.

Yes! As a matter of fact, we recommend using a sub-domain (eg. http://shop.yourdomain.com) instead of a full domain (eg. http://yourdomain.com) because it’s easy to configure, it meshes well with your main web site, and you don’t have to buy a new domain name to make it work.

Once you have RedCart installed, you can customize the look and feel through the Admin screens. In the Admin section, you can update your logo, upload a watermark, and change the colors to seamlessly blend with your current web site. You can also change the labels, headings, and text that are displayed throughout the galleries and shopping cart.

Generating galleries in RedCart is a BREEZE with our new HTML uploader in the RedCart Admin! If you already organized your gallery images into folders on your hard drive, it will pick up these folder names and use those to generate your sub galleries automatically!

RedCart is available for the following countries:

• Australia
• Bermuda
• Canada
• Dominican Republic
• Greece
• Hong Kong
• New Zealand
• Portugal
• South Africa
• Spain
• Turks & Caicos Islands
• United Arab Emirates
• United Kingdom
• United States

If your country is not listed then please contact us at info@redcart.com to get your country on the RedCart map! RedCart is currently available in English only, however, all labels in customer facing front-end of the system can be customized and translated by the photographer to other languages.

You can capture credit card payments on your web site using any of the following payment gateways:

• Authorize.net
• Bambora (Previously Beanstream)
• eProcessing Network
• First Data Global
• Sage Pay
• Paypal (standard)
• Plug’n Pay
• MIGS (Mastercard Internet Gateway Service)

Or take orders without charging directly online (Pay in Studio, Mail a Check, Bank Transfer). You can also present multiple payment options while checking out! The system can be configured to use one or any combination of the options above.

All of our hosted plans come with an SSL certificate for secure transmission of your data. SSL Certificates aren’t technically required, but we do recommend using one as it’s just good security practice. But even if you don’t use SSL with your galleries, all of our payment gateway integrations for processing credit card information will still be handled by a secure SSL server and operated by the payment gateway provider. All of our payment gateway integrations are fully PCI-DSS compliant.

There are many companies out there where you can obtain a merchant account or Authorize.net account. However, we prefer to work with two specific companies, Veracity Payment Solutions and Photography Merchant Systems, as they tend to know this business better than the rest, they have awesome rates, and quite simply, they take care of our customers. Contact either of the two listed below and let them know that RedCart sent you to get the preferred rate.

Bambora (for Canada)
If you are in Canada then take a look at Bambora – www.bambora.com. RedCart is fully integrated with Bambora (previously Beanstream) and you can pick up a merchant account directly through them if you don’t have one.

Sage Pay (for the United Kingdom)
If you are in the UK then take a look at Sage Pay – www.sagepay.com. RedCart is fully integrated with Sage Pay and you can pick up a merchant account directly through them if you don’t have one.

Yes! RedCart was designed for the photographer who wants to have more control over the order fulfillment process. When an order is processed through the RedCart system, all order details are emailed to both the client and the photographer. You can also access the order details through the RedCart admin screens. After an order is placed, you can choose to manually fulfill the order or automate the process by using the RC Order Fulfillment Photoshop script. The RC Order Fulfillment Photoshop script will automatically process, crop to the customer’s specified crop, and resize the ordered images for you at the click of a button, and save the processed images to folders all ready to be uploaded to your lab of choice. Here’s a video of the Order Fulfillment Script in action!

Free upgrades are included with all monthly and annual plans. If you have a self-hosted plan, please see the self-hosted FAQ below for upgrade details.

We are no longer offering phone support. Over the years, we’ve learned that we operate much more efficiently and effectively over email and ticket based support and are able to answer your questions much quicker this way. But please don’t take this the wrong way! We would absolutely love to answer all your questions and help you out with any issues. If you need help, you can do the following:

• Search our Knowledgebase
• Ask other RedCart users on our Facebook Users Group
• Log into our Support Center and log a support ticket.
• Send an email to support@redcart.com from the email address that’s on your account.

Yes! The self-hosted plan has the exact same features and functionality as the monthly and annual plans. However, to use the Cloud Storage features with high-res files, you need to have your own Amazon AWS account. Without an AWS account, you can still offer image file downloads up to 1800 pixels on the longest edge.

At a minimum, your web host needs to support:

• Linux or Unix operating systems
• To check your current PHP settings, visit your RedCart URL with /phpinfo.php at the end. For example: http://yourdomain.com/RedCart/phpinfo.php
• Minimum PHP version: PHP 5.6
• Maximum PHP version: PHP 7.4
• PHP GD library extensions installed and enabled.
• PHP ZIP module must be enabled.
• LibCurl v7.9.8 or later must be installed and enabled
• “allow_url_fopen” must be turned on from php.ini configuration
• MySQL v5.0.3 or later
• Latest versions of ionCube loaders must be installed. If ionCube is not installed, please ask your hosting provider to install it.
• Some kind of suExec such as suPHP needs to be installed

Please contact your hosting provider and ask them if they meet these requirements. If your web host doesn’t meet the minimum requirements then we suggest opening an account with one of our recommended hosting providers listed below.

When deciding on a home for your new cart it is very important to choose quality hosting. RedCart is a technically complex application and many requirements need to be met from a hosting perspective in order for all of the features of your cart to function properly. Many web hosting packages might look outstanding on paper, but in real practice, many fall short when it comes to delivering on features, control, performance, speed, knowledgeable support, and network uptime.

If your web hosting provider is not compatible, we recommend picking up a new domain name (eg. http://www.shopxyzphotography.com) and hosting account from one of our recommended hosting providers below. There are advantages to having a separate hosting account just for your cart (eg. Not having to move your cart if you ever decide to move your website to a different company).

Recommended Hosting Companies: (in order of our personal preference)

Cloudways – www.cloudways.com
Cloudways provides fully managed cloud hosting services. They seem to be marketed more towards application developers but make it really easy to use other hosting services that don’t typically come with managed support such as Digital Ocean, Linode, AWS…etc. If you need to scale your site up or down based on traffic and performance, they make it really easy to do so. We recommend their cheaper option using Digital Ocean.

Site Ground – www.siteground.com
If you’re on a budget, a shared hosting account might be the way to go. “Shared Hosting” basically means that you’re sharing server resources with many, sometimes hundreds, of other businesses running on the same server. With shared hosting, you’re typically limited and restricted to certain server configurations, but for many this is still a great option. We recommend Site Ground for shared hosting.

Sure no problem! During the signup process, you can choose to have us install the cart on your server for a small installation fee.

If you choose to install the cart yourself, you will need to know how to FTP files to your web site, how to create a mysql database, how to update database user permissions, how to install ioncube, and how to create a cron job. If you’re not comfortable doing this yourself, you can choose to have us install the cart for you for a small installation fee.

Sure, no problem! We offer an Amazon AWS setup and configuration service for a one-time fee. Please inquire for details.

Yes! Sub-domains are fully supported. However, there’s a technical requirement that the cart url follow a particular pattern:

These work:
http://yourdomain.com/RedCartFolderName
http://subdomain.yourdomain.com/RedCartFolderName

These do not:
http://yourdomain.com
http://subdomain.yourdomain.com

You cannot install the cart into the root of a domain or sub domain, however, you can add a simple redirect to the root of your domain or sub domain which will automatically redirect you into the RedCart folder.

The Self-Hosted plan includes one-year of upgrades and support. All upgrades that are released during the first year, both minor and major, are included with your plan. To receive upgrades and support beyond the first year of service requires an active Upgrades & Support plan which costs $99 annually.

À la carte support services include: server to server migrations, new installations, and manual ftp upgrades. Manual ftp upgrades are only required on servers that aren’t compatible with RedCart’s automatic update process, and they are usually easily installed by the photographer. If you need to perform a manual ftp upgrade and you’re not comfortable doing so yourself, you can pay a small fee to have us perform the upgrade for you. Please inquire for current pricing on these services.

We offer a 14 day money back guarantee on our Self-Hosted license plan starting from the day of purchase. We are confident that you will find value in our product. With our 14 day money back guarantee, you can be certain that your RedCart purchase will be a wise one. The following conditions apply to our money back guarantee:

• Applies to New customers only
• Does not apply to costs incurred for hosting RedCart
• Does not apply to setup or installation fees
• Valid for 14 days beginning with the day your order was placed
• Initial setup and installation of RedCart on your server must have been performed and tested by RedCart Solutions, LLC
• A RedCart technician must be allowed to remove all RedCart code, files, and MySQL database from your server

You should assume some technical responsibility with keeping your server compatible with RedCart’s hosting requirements. We try our best to keep RedCart compatible with most servers, but with the infinite number of server configurations out there, it’s impossible for us to guarantee that your cart will always be compatible with your server. We’re not always able to solve all server and hosting related issues, but we will certainly do our best and do what we can to help you troubleshoot any issues that you are experiencing.